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How to Buy and Use Medicine

Get answers to common questions about buying and using medications, such as ways to get help with prescription drug costs and the steps to file complaints about medicine and medical products.

Help with Prescription Drug Costs

Đang chơi bàiFind government programs that can help you pay for prescription drugs.

What help is available to pay for prescription drugs?

  • State human service agencies and provide direct assistance to people in distress or with limited access to health care with assistance and referrals to other local organizations that may be able to help.

  • You or your child may qualify for Medicaid or CHIP. Learn more about these programs.

  • If you are eligible for Medicare, you can get help paying for your prescriptions through Medicare Part D.

Am I eligible for help with my prescription drug costs?

The requirements for each program vary by state. Your state human services agency or your will determine your eligibility.

How do I apply for prescription drug assistance?

Your state human services agency or will be able to help you with the application process. Applications and requirements vary in states and cities.

Where do I call for extra help with prescription drug costs?

If you need additional help finding the right program for you, or you want to make a complaint about a program, contact .

Is there anything else I need to know about prescription drug costs?

  • Contact the pharmaceutical companies that make your prescription drugs or devices, and ask for any low-cost options, samples, or discounts,

  • Learn more about finding generic drugs to lower your costs.

Đang chơi bài about medicines, dietary supplements, and medical devices.

If you or someone in your family had an adverse reaction to a medical product:

  • Call 911 if you are experiencing an emergency
  • Report an adverse reaction to a medication or other medical product:

Pet Medication Problems

Some dogs or cats may have adverse reaction to medication or problems with a medical device. You have several options:

File a Complaint About an Online Pharmacy

Đang chơi bàiIf you suspect an online pharmacy is fake, report it to the  and the .

Tracking Potentially Dangerous Medication

Đang chơi bàiThe  database tracks information from reports about problems associated with medical products. The FDA releases  based on information from FAERS to help medical professionals and the public learn about potential safety issues with specific medical products.

Dietary Supplements

The FDA regulates dietary supplements such as vitamins and herbs as food products.

  • .
  • Contact your local to file a complaint about dietary supplements.
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  • You can generally only import
  • if you have questions about medications in your luggage or carry-on when flying.
  • Contact the FDA’s Division of Drug Information at 1-855-543-3784 (DRUG) or email at druginfo@fda.hhs.gov if you have questions about traveling with medications.
  • Bringing Your Medications into a Foreign Country

    Before Your Trip

    • Check  or consulate located in the country you are traveling to, or contact them by phone to learn more about that foreign government’s policy.
    • Check the website of the foreign country you will be visiting under the travelers or visitors section for guidance or restrictions on the importing of medication or medical devices for personal use.
    • You can also contact located in the U.S. and closest to your state.
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    Last Updated: March 22, 2019

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