Skip to main content

Telemarketing and Unwanted Mail

Find out how to stop unwanted mail and telemarketing calls.

Đang chơi bài . Be sure to include the full email header of the fraudulent message. Learn how by searching online for the name of your email service and the words “full email header.” Forward phishing text messages to 7726.

What are Vishing and Smishing?

Vishing (voice phishing) and smishing (SMS text phishing) are similar scams. Swindlers call or text, pretending to be with a company you know to steal your personal information. They may direct you to call a phone number to verify an account or to reactivate a debit or credit card.

Report Vishing and Smishing Scams

Đang chơi bàiIf you receive one of these requests, report it to the . They’ll forward it to federal, state, local, or international law enforcement. Also, contact your credit card company. Tell them if you’re disputing unauthorized charges made by scammers on your card or if you suspect your card number was compromised.

Đang chơi bàiYou could also become a victim of identity (ID) theft. Visit to learn how to minimize your risk.

 lets you limit the telemarketing calls you receive. Stop unwanted sales calls by registering your phone number:

If you register online, you will receive an email to complete your request. You must click on the link in that email within 72 hours in order for your registration to take effect. Visit  or call 1-888-382-1222Đang chơi bài to verify the status of, or unsubscribe, your phone number on the registry.

Placing your phone number on this national registry will stop telemarketing sales calls. But you might still receive calls from scammers and robocallers. Some telemarketing calls are still permitted. You may still receive phone calls  from:

  • Political organizations
  • Charities
  • Telephone surveyors
  • Some organizations with which you have a relationship

Đang chơi bàiSome states have their own Do Not Call registries. Contact your to find out if your state has its own Do Not Call list and how you can add yourself to it.

File a Complaint

You may file a complaint if your phone number has been on the national registry for 31 days. or at 1-888-382-1222. Include the date of the illegal call, phone number, and the company's name in your complaint. You can also file a complaint about recorded messages or robocalls.

For Businesses

Visit the if you want to subscribe to the Do Not Call Registry. Representatives of telemarketing companies can also get information on compliance issues on the website.

 mail preference service. This will remove your name from most national telemarketing, mail, and email lists. Register online for $2 or by sending the  and $3 fee through postal mail.
  • The Consumer Credit Reporting Industry has an Opt-Out Program. Register with this program to stop receiving credit card and insurance offers. All major credit reporting agencies (Equifax, Experian, Innovis, and TransUnion) take part in this program.  or call 1-888-567-8688 to opt-out for five years. You must  if you want to opt-out out of these offers permanently. 
  • Complete and file a  at the Post Office to stop receiving sexually oriented advertising in your mail.
  • If you've already opted out for credit or insurance offers, and would like to begin receiving them again, you must . 

    Đang chơi bàiRemember, opting-out will not end all mail solicitations. You may still receive mail from:

    • Local merchants
    • Religious and charitable organizations
    • Professional and alumni associations
    • Politicians
    • Companies with which you do business
    . You can also call 1-877-382-4357Đang chơi bài. The FTC is the primary government agency that collects scam complaints. 

  • . You can report either online or by phone at 1-888-225-5322

  • For more help in resolving consumer issues, you can report scams to your state consumer protection office.

    Protect Yourself From Telephone Scams

    Đang chơi bàiRemember these tips to avoid being a victim of a telephone scam:


    • Register your phone number with the . You may register online or by calling 1-888-382-1222. If you still receive telemarketing calls after registering, there’s a good chance that the calls are scams. 

    • Be wary of callers claiming that you’ve won a prize or vacation package. 

    • Hang up on suspicious phone calls. 

    • Be cautious of caller ID. Scammers can change the phone number that shows up on your caller ID screen.  

    • .


    • Đang chơi bàiDon’t give in to pressure to take immediate action. 

    • Đang chơi bàiDon’t say anything if a caller starts the call asking, “Can you hear me?” This is a common tactic for scammers to record you saying “yes.” Scammers record your “yes” response and use it as proof that you agreed to a purchase or credit card charge. 

    • Đang chơi bàiDon’t provide your credit card number, bank account information, or other personal information to a caller. 

    • Don’t send money if a caller tells you to wire money or pay with a prepaid debit card.

    Share This Page:

    Do you have a question?

    Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.

    Last Updated: August 28, 2020